Motor Counter Fraud Team Leader

4 weeks ago


Leeds, Leeds, United Kingdom Direct Line Insurance Group Full time
Motor Counter Fraud Team Leader

At Direct Line Insurance Group, we're committed to delivering exceptional customer experiences. We're seeking a highly skilled Motor Counter Fraud Team Leader to join our Fraud Department.

Key Responsibilities:

  • Lead and motivate team members to achieve agreed performance measures.
  • Demonstrate effective use of MI to understand team and department performance.
  • Continually review team performance and identify improvements.
  • Analyse assurance results and proactively manage performance and development needs.
  • Ensure adherence to process and business procedures.
  • Support and complete ad-hoc requests as allocated by your Line Manager.

Requirements:

  • Motor insurance claims experience in a people management/team leader role.
  • Experience in coaching and mentoring.

What We Offer:

  • 9% employer contributed pension.
  • 50% off home, motor and pet insurance.
  • Additional optional Health and Dental insurance.
  • Up to 10% bonus.
  • EV car scheme.
  • 25 days annual leave.
  • Buy as you earn share scheme.
  • Employee discounts and cashback.

We're proud to be one of the UK's leading general insurers, providing evolving products and services that meet the needs of our customers. If you're passionate about delivering exceptional customer experiences, we'd love to hear from you.



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