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Operations Manager

2 months ago

East Dereham, Norfolk, United Kingdom Castlemeadow Care Full time

Job Summary:

We are seeking an experienced and skilled Head of Administration to join our team at Castlemeadow Care. As a key member of our management team, you will be responsible for the smooth and efficient running of our administration department.

Key Responsibilities:

  • Manage the administration team, including scheduling, annual leave, and sick leave.
  • Collaborate with the Finance Department to ensure accurate and timely invoicing.
  • Maintain accurate records of all orders and invoices, ensuring prompt and accurate responses to enquiries.
  • Collect and follow up on non-payment of fee income from local authorities and private fee payers.
  • Manage the Home's petty cash, including recording all disbursements and action reclaims to maintain the float.
  • Prepare and submit payroll returns accurately, including hours worked, sickness, holidays, starters, and leavers.
  • Maintain employee personnel records.

Administrative Support:

  • Provide clerical support to the General Manager and other staff as needed, including diary management, word processing, photocopying, filing, etc.
  • Perform reception duties, providing a focal point for visitors and telephone enquirers, promoting a positive image and customer service approach throughout.

Requirements:

  • 4 years of administrative experience.

Benefits:

  • Ongoing training and development.
  • Excellent employment benefits.
  • Long-term career opportunities.
  • FlexEarn - providing you with the opportunity to withdraw a portion of your wages in advance of payday.
  • No DBS fees.
  • Employee assistance program to support your health and wellbeing.
  • Blue Light Card offering a number of discounts across retail and hospitality.
  • Refer a friend scheme.
  • Being part of an award-winning organisation.

Work Environment:

  • Day shift.
  • Monday to Friday.

Pay: £25,740.00 per year