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Automotive Quality Assurance Engineer

3 months ago

Birmingham, Birmingham, United Kingdom International Automotive Components Full time
About International Automotive Components

At International Automotive Components, we pride ourselves on our rich heritage and expertise in the automotive industry. With operations spanning 19 countries, we have over 160 years of experience in creating exceptional vehicle interiors that set our clients apart in the competitive global market.

We recognize that our workforce is our most valuable asset. We embrace diversity and are committed to offering a range of benefits, including opportunities for professional growth and recognition for long service.

Position Overview

We are currently seeking a dedicated Quality Engineer to enhance our conscientious team. The successful candidate will be responsible for:

Key Responsibilities
  • Addressing all customer quality and engineering concerns, providing proactive support and solutions.
  • Thoroughly understanding customer requirements and expectations, ensuring clear communication with internal teams.
  • Serving as the primary contact for customers, internal teams, and suppliers regarding quality and engineering matters throughout the product lifecycle.
  • Managing product quality and engineering requirements through ISIR, capability studies, AAR, and other processes in support of NPI, APQP, and PPAP.
  • Defining and supporting the project management and introduction of necessary testing equipment and gauging to meet quality standards.
  • Optimizing measurement techniques to ensure a stable and capable production process, utilizing SPC and supporting DOE activities as needed.
  • Participating in design reviews and prototype development.
  • Leading the preparation of Control Plans and supporting D/PFMEA reviews, documenting outputs according to NPI, APQP, PPAP, and company/customer procedures.
  • Providing training to production teams regarding customer expectations and quality standards.
  • Managing the recording, progression, response, and resolution of customer concerns using 8D or other problem-solving methodologies.
  • Supporting Supplier APQP and fostering supplier development and improvement initiatives.
  • Overseeing the management and reporting of customer-specific KPIs related to Reject PPM and CAR performance.
  • Conducting internal and external audits.
  • Assisting with product launches through PPIR reports, Interim PSW, and alerts.
  • Monitoring warranty acceptance rates and ensuring timely responses to pallets.
  • Negotiating to rectify warranty billing issues.
  • Managing ongoing warranty projects and maintaining zero aged open current model projects.
Qualifications and Experience
  • Demonstrated experience in Quality Engineering within the Automotive 1st Tier sector.
  • Relevant qualifications such as a Degree, HND, HNC, IQA, or equivalent.
  • Previous experience with plastics is preferred.
  • Familiarity with Jaguar and Land Rover is advantageous.
  • Knowledge of customer and automotive industry systems and standards, including IATF16949, ISO9001, APQP, and PPAP.
  • Strong customer orientation.
  • Excellent analytical and problem-solving abilities.
  • Effective influencing and negotiation skills.
  • Flexibility and adaptability in a dynamic environment.