Customer Service Representative

1 month ago


Leeds, Leeds, United Kingdom Conduent Business Services Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our service delivery team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and promoting our services.

Key Responsibilities
  • Provide timely and effective responses to customer inquiries via phone, email, and webchat.
  • Identify opportunities to upsell and cross-sell our services to customers.
  • Resolve customer complaints and issues in a professional and courteous manner.
  • Collaborate with internal teams to ensure seamless service delivery.
  • Participate in ongoing training and development to enhance knowledge and skills.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The chance to work with a global business processing outsource company.
About Conduent

Conduent is a leading business services company that helps organizations manage their business processes and end-user interactions. We deliver mission-critical services and solutions to Fortune 100 companies and over 500 governments around the world.



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