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Loss Prevention Specialist

2 months ago

Manchester, United Kingdom THG Full time
About THG

We're a dynamic, global technology group that specialises in taking brands direct to consumers. Our comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry.

We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This integrated approach enables us to deliver exceptional results and drive business growth.

Job Summary

The Loss Prevention Specialist is a critical role within the Loss Prevention Security department. The successful candidate will be responsible for implementing and maintaining a data-driven strategy to reduce and maintain losses with the Group's fulfilment centres. They will drive a culture of security and loss mitigation, ensuring the day-to-day security operation is implemented effectively and the Group's standard operating procedures are executed.

Key Responsibilities
  • Engage with and influence key stakeholders within the fulfilment centres to build and maintain a strong operational culture around Security & Loss Prevention.
  • Implement and maintain Group Security & Loss Prevention procedures.
  • Provide specific guidance and coaching to employees of all levels on Loss Prevention techniques.
  • Effectively work with all other functions within the Security & Loss Prevention department and wider business.
  • Oversight of all security functions within the fulfilment centres.
  • Creation and implementation of strategic processes to reduce losses across the fulfilment centres.
  • Use of CCTV and its utilisation during investigations into operational loss.
  • Management and supervision of security offices.
  • Investigation and resolution of all security and loss prevention related incidents.
  • Continuous review of the fulfilment centres for high-risk products, ensuring control measures for these products are effectively managed.
  • Brief and advise Senior Management on all security & loss prevention matters.
  • Ensure the security and protection of the fulfilment centres.
  • Manage all aspects of visitor access into the fulfilment centres.
  • Provide weekly, detailed reports to the Security and Loss Prevention Manager.
Requirements
  • Ability to interpret and analyse data, identifying loss patterns & emerging risks.
  • Strong communication & influencing skills, with the ability to build relationships at all levels across the business.
  • Pro-active approach to investigation and resolution of security incidents.
  • Previous experience in a similar role within a fast-paced environment.
  • Demonstrate a strong knowledge and use of technology.
  • Responsible attitude with the ability to act as a role model for THG colleagues.
  • Due to the location of our site and the pattern of work, you may need your own transport.
Benefits
  • Access bespoke development programmes that have been designed and developed by our in-house L&D team.
  • Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.
  • 25 days annual leave plus bank holidays.
  • Don't want to work on your birthday? We don't either Enjoy your day off on us
  • Enhanced maternity and paternity pay, depending on length of service.
  • Up to 10 days compassionate leave.
  • Buy back up to 3 days each year.
  • Unlock 2 days volunteer leave after 12-months.
  • Access face-to-face and virtual appointments with our in-house GP.
  • Access our in-house CBT therapist.
  • Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
  • State-of-the-art on-site gym.
  • Access to our on-site physio.
  • Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
  • Subsidised bus pass from Manchester City Centre to our ICON office.
  • Up to 50% staff discount on THG brands.
  • On-site staff shop.
  • Access to on-site barber.
  • Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
  • Anniversary gifts when you hit 5 and 10 years of service.
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.