Trade Account Manager

1 week ago


Marlow, United Kingdom EA Talent Limited Full time
Unlock Your Potential as a Trade Account Manager

This is an exceptional opportunity for a seasoned professional within the Building / Plumbing / Electrical industry to transition into a rewarding Account Management role. Our client, a leading player in the industry, is seeking an individual with a strong background in the trade sector who is eager to leverage their expertise to drive growth and customer acquisition.

As a Trade Account Manager, you will be responsible for building and maintaining strong relationships with merchant branch networks, educating and incentivizing merchant staff, and managing day-to-day merchant operations. You will also be expected to use data to inform operational performance, drive improvement plans, and execute a creative communication plan to inform, update, and incentivize merchant partners.

Key Responsibilities:

  • Develop and implement activation plans to drive merchant engagement and operational excellence
  • Educate and incentivize merchant staff to adopt our client's proposition and operational requirements
  • Manage day-to-day merchant operations, including support on live orders to drive quick order acceptance and efficiency
  • Use data to inform operational performance and drive improvement plans
  • Execute a creative communication plan to inform, update, and incentivize merchant partners
  • Act as a bridge between merchant partners and our team to deliver collaborative solutions for merchant success
  • Obtain feedback and insights on operational activity, proposition, and sentiment across employees within merchants
  • Craft a structured calendar of activity to be implemented monthly and quarterly from a toolkit across promotions, events, incentives, etc.
  • Implement tactics to jointly grow and acquire new customers
  • Carry out interactive training sessions
  • Report to the Head of Merchants

About EA Talent Limited:

EA Talent Limited is a leading recruitment agency specializing in the Building / Plumbing / Electrical industry. We are committed to providing exceptional recruitment services to our clients and candidates.


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