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Hospitality Support Specialist

2 months ago

London, Greater London, United Kingdom Support Office Full time
{"title": "Hospitality Assistant Role", "description": "Delivering Exceptional Customer Experiences

We're a leading contract catering company, serving over 45,500 customers daily. We're seeking a skilled Hospitality Assistant to provide top-notch service and support to our clients.

Key Responsibilities:

  • Set up, service, and clear areas with attention to detail, ensuring a positive customer experience.
  • Communicate effectively with customers, colleagues, and management to ensure seamless service delivery.
  • Liaise with customers to understand their needs and preferences.
  • Work collaboratively with the team to achieve exceptional customer satisfaction.

Requirements:

  • Food Safety at Level 2 and Health & Safety at Level 2 certificates (or equivalent).
  • Ability to read and understand company manuals and procedures.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.

What We Offer:

  • An annual birthday day off.
  • Monthly masterclasses with Michelin-starred chefs.
  • Fully funded development courses.
  • Discounts and cashback at various retail and leisure outlets.
  • Cycle-to-work scheme.
  • Freedom Friday – a paid day off to volunteer at a charity of your choice.
  • Free lunch every workday.
  • 24/7 access to the Mental Health Charter App.
  • Enhanced parental leave benefits.
  • Paid leave for fertility treatments.
  • Grandparent leave to support your loved ones with their new arrival.

Explore all benefits and more by visiting our website.

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