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Food and Beverage Team Member
2 months ago
Located in the heart of Birmingham, our hotel offers a unique blend of convenience and style for business and leisure guests. With 211 rooms and suites, an on-site restaurant, bar, leisure facilities, and meeting rooms, we provide a warm welcome and exceptional service to our guests.
Job Title: Food and Beverage AssistantWe are seeking a skilled and enthusiastic Food and Beverage Assistant to join our dynamic team. As a key member of our food and beverage department, you will be responsible for delivering exceptional service to our guests, ensuring their satisfaction and the smooth running of our operations.
Key Responsibilities:- Provide exceptional service to guests, anticipating their needs and delivering an experience that exceeds their expectations.
- Work proactively to ensure guest satisfaction and the smooth running of the food and beverage department.
- Collaborate with the team to maintain high standards of service, quality, and cleanliness.
- Participate in training and development programs to enhance your skills and knowledge.
- A competitive compensation and benefits package, including special rates for team members and their families while traveling and staying in our hotels.
- Opportunities for career growth and development, with a wide range of training programs and individual development plans.
- A contributory pension scheme and life assurance.
- Complimentary meal on duty and uniform.
- Access to the Employee Assistance Programme through UNUM.
- Fantastic opportunities to progress and develop your skills.
- 28 days holiday for full-time team members.
- Flexibility and a positive attitude.
- An eye for detail and ability to work accurately.
- Strong verbal communication skills and ability to work as part of a team.
- Experience in a similar position is beneficial but not essential.
We are looking for a talented and motivated individual who is passionate about delivering exceptional service and creating memorable moments for our guests. If you are a team player with a positive attitude and a commitment to excellence, we would love to hear from you.