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Client Relationship Manager

3 months ago


Southampton, Southampton, United Kingdom Towergate Health and Protection Full time £29,000

Client Relationship Manager - Hybrid Role

We are seeking a talented Client Relationship Manager to become a part of our growing team. This position offers a structured workweek of 37 hours, Monday to Friday, with comprehensive training provided for all new hires.

Initially, you will be based in our office, which is easily accessible and features a friendly and supportive environment. Following the successful completion of your training and probationary period, this position will transition to a hybrid model, allowing you to work three days in the office and two days remotely each week.

As a Client Relationship Manager, you will be essential to our operations by interacting with clients, offering guidance on services, renewals, and ensuring their requirements are fulfilled. Our goal is to provide an outstanding client experience, and your role is pivotal in achieving this.

Key Responsibilities:

  • Oversee a portfolio of clients to meet business objectives
  • Adhere to Sales Quality standards to ensure client satisfaction
  • Develop strong connections with clients and insurance providers
  • Remain informed about the health insurance market, products, and regulations
  • Document business interactions in the database on a daily basis
  • Work collaboratively with team members to offer support

What We Offer:

In exchange for your contributions, we provide a competitive salary, a bonus structure, and a variety of benefits, including vacation entitlement, a pension plan, and ongoing training opportunities. Join our team and contribute to our mission of excellence.

About Towergate Health and Protection:

Towergate Health and Protection is a recognized intermediary specializing in health and wellness solutions. We cater to numerous businesses and individual clients worldwide, aiming to be the leading healthcare intermediary in the UK. Our dedication to diversity and inclusion, along with a strong emphasis on exceptional customer service, distinguishes us in the industry.

If you are an ambitious individual looking for personal and professional advancement, we encourage you to consider this exciting career opportunity with us. Help us redefine the future of healthcare intermediation while enhancing your own career development.

Note: This vacancy may close early if a sufficient number of applications are received. Agencies are not invited to apply.