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Business Operations Project Manager

2 months ago


Tamworth, Staffordshire, United Kingdom Moonpig Full time

At Moonpig Group, our mission is to help people connect and create moments that matter. We are an international group, comprising the Moonpig, Buyagift and Red Letter Days brands in the UK and the Greetz brand in the Netherlands.

Our core values set our teams and our business up for success in an environment that's fun, supportive and challenging. They're the foundation that binds us together and enables us to deliver our best work.

As a Project Manager for Operations Improvement, you will spearhead process improvements with a strong emphasis on automation and the seamless implementation of new product flows across our fulfillment centers.

  • Project Planning: Develop comprehensive project plans outlining scope, objectives, deliverables, and timelines.
  • Project Delivery: Lead cross-functional teams to ensure projects are completed on time, within budget, and meet quality standards.
  • Stakeholder Management: Engage with senior leaders and external partners to understand needs, provide updates, and address concerns.
  • Process Analysis: Analyze existing processes to identify inefficiencies and propose effective solutions using methods such as Lean Six Sigma.
  • Data Analysis: Utilize data-driven insights to evaluate process effectiveness and track KPIs using statistical analysis and data visualization tools.
  • Change Management: Drive organizational change by communicating benefits, managing resistance, and implementing training programs.

We're looking for a seasoned Project Manager with at least 3 years of experience in process improvement and project management, with proficiency in waterfall and agile methodologies.