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Senior Dynamics 365 Solutions Architect
2 months ago
We are seeking a highly skilled Senior Technical Consultant to join our team at Transparity. As a Senior Technical Consultant, you will play a key role in designing and implementing Dynamics 365 Customer Engagement solutions for our clients.
Key Responsibilities- Assist clients in designing and implementing Dynamics 365 Customer Engagement solutions to meet their business needs.
- Provide expert advice, guidance, and support throughout the project lifecycle, from requirements gathering to post-implementation support.
- Manage project timelines and deliverables, ensuring timely completion of project tasks and milestones.
- Provide training and support to end-users and administrators, including creating documentation and conducting training sessions.
- Ensure successful adoption of Dynamics 365 Customer Engagement solutions by end-users, and provide ongoing support as needed.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Ability to design and implement Dynamics 365 Customer Engagement solutions, predominantly current Cloud/Online versions.
- Well-versed with Dynamics 365 Customer Engagement modules such as Sales, Marketing, Customer Service, Field Service & Project Operations.
- A deep understanding of project management (agile and waterfall-based) and organisational skills, with the ability to manage multiple projects simultaneously.
- Well-versed with the Microsoft Catalyst framework is a plus.
- Experience with Gyde365 project scoping tools would be beneficial.
- Experience with Azure DevOps would be beneficial.
- Microsoft certifications such as any of the Dynamics 365 Functional Consultant Associate.
At Transparity, we are committed to providing a supportive and inclusive work environment. We believe in the importance of diversity and inclusion, and we are proud to be a Disability Confident employer. We offer a range of benefits and perks to our employees, including:
- 25 days holiday.
- Home working allowance paid monthly.
- Winning from Anywhere® allowance to help you set up at home.
- Immediate 24/7 access to an Employee Assistance Programme.
- We'll support you when you're not well with our Company sick pay scheme.
- Private health insurance after a successful year's service.
- Enhanced parental pay and leave, supporting you with those precious life moments.
- Access to the Perkbox platform to help make your money go further.
- Electric car scheme.
