Support Manager

3 weeks ago


The Royal Town of Sutton Coldfield, United Kingdom Ember Inns - West Midlands Full time

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As a Deputy Manager at Ember Inns, you will leverage your expertise to assist the General Manager in steering your team towards success. Your enthusiasm and commitment will inspire your team to provide outstanding guest experiences, guiding each member to reach their full potential.


Join us at Ember Inns, where we pride ourselves on being a cornerstone of the community. Enjoy traditional pub fare, cozy atmospheres, and a selection of real ales. If you aspire to be part of a welcoming environment, we would love to hear from you.


WHAT CAN YOU EXPECT?

  • Exceptional growth opportunities: We are dedicated to nurturing our talent. Last year, we promoted over 150 Deputy Managers to General Managers.
  • A generous 33% discount across all our brands. Whether it's a romantic dinner at Miller & Carter, a family meal at Toby Carvery, or a night out with friends at All Bar One, we have you covered.
  • 20% discount for up to 5 friends and family members across all our brands.
  • Discounts on gym memberships.
  • Team-building events – work hard, play hard.

Additionally, as part of Mitchells & Butlers, you will enjoy benefits such as a pension plan, 28 days of paid holiday, discounts at high-street retailers, and even free shares. We also provide a complimentary employee helpline to assist you with any challenges life may present.

WHAT WILL YOUR ROLE ENTAIL AS DEPUTY MANAGER?

  • Utilize your management skills to assist the General Manager in the daily operations of the establishment, stepping in as the Duty Manager in their absence.
  • Employ your communication abilities to train and motivate your team to deliver food, beverages, and service that they can take pride in.
  • Act as a role model and facilitate the development of your team.
  • Guide the team in creating memorable experiences for our guests, ensuring they return time and again.


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