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Regional Executive Assistant
2 months ago
Company Overview
Freshworks is dedicated to simplifying the way businesses engage with their customers and employees. Our innovative approach to software development ensures that our solutions are not only affordable but also quick to implement and user-friendly. With our headquarters in San Mateo, California, we have a diverse team spread across 13 locations globally, serving over 65,000 clients ranging from startups to established corporations. Our software-as-a-service offerings enhance both customer relationship management (CRM) and employee experience (ITSM).
Our suite of cloud-based applications includes Freshdesk for customer support, Freshsales for sales automation, Freshmarketer for marketing needs, Freshservice for IT service management, and Freshchat for AI-driven interactions, all supported by our comprehensive platform, Neo.
Freshworks has received recognition in major media outlets such as CNBC, Forbes, and Bloomberg, and has been acknowledged as a top workplace in San Francisco and Denver for the past three years. Our products have earned accolades for their exceptional features, value, and customer relationships.
Position Overview
Role: Regional Executive Assistant - Europe
Work Arrangement: Hybrid, Full Time - In-office presence required three days a week.
The Regional Executive Assistant plays a vital role within the Regional Leadership organization, providing support to the Senior Vice President (SVP) of Europe and the European Leadership team across various locations. This position involves collaborating closely with leadership as an Executive Assistant and serving as a Program Manager for significant initiatives. Responsibilities include overseeing business operations and acquiring new competencies.
- Directly report to the SVP Europe while collaborating with the Head of Operations, Head of HR, and other members of the European leadership team.
- Facilitate the scheduling of regional meetings in coordination with other executive assistants across different regions.
- Communicate updates and agenda items to the regional leadership team and assist with various projects as required.
- Prepare agendas for quarterly, monthly, and weekly leadership meetings, documenting minutes and ensuring follow-up on action items.
- Coordinate the preparation of presentation materials for regular regional meetings.
- Manage the budget and expense submissions related to regional engagement activities.
- Maintain relationships with Finance, Payroll, and Strategic Sourcing partners, as well as liaise with travel agencies.
- Organize and facilitate regional engagement events, including annual Sales Kick-offs and Quarterly Award Dinners, while collaborating with cross-functional leaders for both virtual and in-person events.
- Arrange travel and manage expenses for the SVP Europe.
Required Qualifications
- Minimum of 5 years of experience as an Executive Assistant to a Regional Executive Team.
- Proven experience in a global company operating across various regions and time zones.
- Background in coordinating engagement activities and managing budgets.
- Proficient in business applications, including G Suite, Excel, PowerPoint, and Slack.
- Ability to handle confidential information with discretion.
- Exceptional organizational skills with a keen attention to detail.
- Strong written and verbal communication abilities.
- Positive attitude and willingness to take on additional responsibilities.
Additional Benefits
At Freshworks, we offer a range of benefits, including:
- Company-funded Private Medical Insurance (PMI)
- Company-funded Medical Cash Plan
- Company-funded Life Assurance, Income Protection, and Critical Illness insurances
- Workplace pension scheme with up to 6% company contribution
- Cycle-to-work scheme
- Enhanced Maternity Leave
- Annual Paid Time Off (PTO)
- Complimentary yoga classes twice a week
- Company-funded Employee Assistance Program (EAP) for employees and their families
- Long Service Awards
- Discounted Tax Support Services
At Freshworks, we are committed to fostering a diverse and inclusive workplace where everyone can realize their potential, regardless of their background. We believe that diversity enriches our work environment and contributes to the success of our employees, communities, and business.
