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IT Support Specialist
2 months ago
Join Our Team as an IT Support Specialist
Are you ready to take on a rewarding role as an IT Support Specialist? In this position, you will play a crucial part in ensuring the smooth operation of IT systems and services.
Key Responsibilities:
- Address and resolve technical challenges that affect daily operations by delivering effective technical solutions.
- Oversee the installation and repair of computer systems, including standard applications and networking software, while diagnosing and troubleshooting operational issues.
- Engage in a variety of technical tasks related to the computer network and desktop services, focusing on both existing installations and upgrades. This includes managing desktop computers, tablets, printers, telecommunication devices, scanners, projectors, audio-visual equipment, and hardware.
Required Skills and Experience:
- A minimum of 2 years of relevant experience, preferably in an educational environment.
- Exceptional customer service and communication abilities.
- Proficient knowledge of common user applications, with a strong command of Office 365.
- Expertise in maintaining the quality of computer equipment, installing software across the network, providing technical support to users, and resolving technical issues efficiently.
Compensation:
Salary range of £25,000-£28,000 per annum, commensurate with experience.
