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Property Claims Specialist

2 months ago

Borehamwood, Hertfordshire, United Kingdom Brown & Brown Full time
Company Overview:
Brown & Brown Insurance is a respected leader in the insurance industry, known for its commitment to excellence and customer satisfaction.


Position Summary:
We are seeking a dedicated individual to join our Property Claims team as a Property Claims Specialist. This role is essential in ensuring that our clients receive the highest level of service throughout the claims process.


Work Environment:
This position is primarily office-based, with the possibility of rotational remote work based on departmental needs. The working hours are full-time, Monday through Friday.


Key Responsibilities:
As a Property Claims Specialist, your duties will include:

  • Accurately entering and managing client data to ensure compliance with service standards.
  • Monitoring and updating clients on the status of their claims, ensuring clear communication throughout the process.
  • Recording and analyzing information to validate claims and make informed decisions.
  • Negotiating and settling claims within your authority, while referring more complex cases to underwriters with appropriate recommendations.
  • Maintaining professional relationships with loss adjusters, insurers, and other relevant professionals in the claims field.
  • Handling inbound calls, addressing inquiries, and providing resolutions as necessary.


Qualifications:
The ideal candidate will possess:

  • Strong written and verbal communication skills, along with solid mathematical abilities.
  • Proficiency in Microsoft Office applications and a willingness to learn new systems.
  • Experience in the property sector, particularly within the private rental market, is advantageous but not mandatory.
  • A foundational understanding of the insurance or financial services industry is beneficial.


Benefits:
We offer a comprehensive benefits package, including:

  • 23 days of annual leave plus public holidays.
  • Life insurance coverage.
  • Private healthcare for employees and their dependents.
  • Access to an employee assistance program, including a GP line and treatment cashback.
  • Season ticket loans and an annual leave purchase scheme.


As part of our commitment to professional development, we provide financial support for pursuing professional qualifications and offer a variety of training opportunities. We value diversity and encourage applicants from all backgrounds to apply.