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Client Relations Coordinator
3 months ago
Avocet Legal, a prominent law firm in the South West, is on the lookout for a Client Relations Coordinator to become a vital member of their innovative Transformation and Client Delivery team.
This position presents a remarkable chance to engage with a firm that prioritizes its personnel, clientele, and the wider community.
Avocet Legal is recognized for its progressive approach and unwavering dedication to creating a positive influence. The firm takes pride in exceeding expectations for its staff, colleagues, and the communities it serves.
Client Relations Coordinator Responsibilities:
- Deliver exceptional service as the initial point of contact for clients and prospective clients.
- Manage incoming inquiries through various channels including phone, website, and email.
- Collaborate with legal professionals to efficiently transition existing clients.
- Assign new clients to the appropriate legal teams.
- Provide operational insights and data to the Client Services Supervisor and Manager.
- Assist legal teams in delivering a top-tier customer experience.
Client Relations Coordinator Requirements:
- Proven self-organization skills and the ability to utilize data for coordinating activities (essential).
- Familiarity with legal services (desirable).
- Competence in Word and Excel (essential).
- Accurate data processing abilities.
Additional Benefits Include:
- Competitive salary of £22,650.
- 25 days of annual leave plus bank holidays and birthday leave.
- Private medical insurance and life assurance.
- Auto-enrollment pension scheme.
- Comprehensive wellbeing program including a free confidential helpline.
- Free counseling sessions and menopause support.
- Enhanced flexible working with a hybrid model.
- Enhanced sick pay.
- Cycle-to-work scheme.
This role offers a distinctive opportunity to join a forward-thinking law firm that values its workforce and strives to make a positive societal impact.
If you are enthusiastic about client relations and eager to advance your career in a nurturing environment, we encourage you to consider this opportunity.
