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Retail Deputy Manager

2 months ago


Banbury, Oxfordshire, United Kingdom The Works Full time
About the Role

We are seeking a highly motivated and experienced Retail Deputy Manager to join our team at The Works. As a key member of our store leadership team, you will play a vital role in driving sales, improving customer experience, and leading by example.

Key Responsibilities
  • Assist the Store Manager in leading the store team to achieve sales targets and improve customer satisfaction.
  • Develop and implement effective merchandising strategies to drive sales and improve store appearance.
  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Lead by example, demonstrating a positive attitude, and a commitment to delivering exceptional customer service.
  • Work collaboratively with the store team to achieve sales targets, improve customer satisfaction, and maintain a clean and safe store environment.
Requirements
  • Proven experience in a retail management role, with a strong track record of driving sales and improving customer experience.
  • Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
  • Strong merchandising skills, with the ability to develop and implement effective merchandising strategies.
  • Ability to work flexibly, including evenings and weekends, as required.
  • Commitment to delivering exceptional customer service, with a focus on customer satisfaction and loyalty.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to help you grow your career.
  • A fun and supportive work environment, with a focus on teamwork and collaboration.
  • The opportunity to work with a leading retailer, with a strong brand and reputation.
  • A range of employee benefits, including colleague discounts, holiday entitlement, and pension scheme.