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Retail Operations Assistant

2 months ago


Worcester, Worcestershire, United Kingdom Boots Full time
About the Role

We are seeking a highly motivated and organized Retail Operations Assistant to join our team at Boots for the Christmas season. As a Retail Operations Assistant, you will play a crucial role in ensuring the smooth operation of our store during this busy period.

Key Responsibilities
  • Picking and Packing: You will be responsible for picking and packing customer orders to a high standard using a handheld device.
  • Stock Management: You will work in our back shop, run our stock room, and support with deliveries and stock management.
  • Customer Service: You will provide excellent customer service by preparing online customer orders for customers to collect from store or home delivery.
  • Teamwork: You will work collaboratively as part of a team to solve any issues and meet daily targets.
Requirements
  • Full Training Provided: We provide full training for this role, but you will need to have the following skills or experience:
  • Process-Oriented: You will need to enjoy following processes and working at pace.
  • Team Player: You will need to enjoy working collaboratively as part of a team.
  • Effective Communication: You will need to communicate and listen effectively.
  • Comfortable with Technology: You will need to be comfortable learning about and using new technology, including handheld mobile devices to process online orders.
Desirable Skills
  • Retail Experience: It would be great if you have experience in a retail or warehouse environment.
  • Product Knowledge: Familiarity with the products Boots sells would be beneficial in quickly identifying them to pack online orders.
Benefits
  • Generous Employee Discounts: As a Boots employee, you will receive generous employee discounts.
  • Employee Assistance Programme: You will have access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
About Boots

We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential.