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Receptionist

2 months ago

Enfield Town, Greater London, United Kingdom Nightingale House Surgery Full time

About the Role

Nightingale House Surgery is seeking a highly motivated and organized Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.

Key Responsibilities

  • Ensure patients feel at ease and are treated with politeness, dignity, and respect.
  • Make appointments and manage patient schedules.
  • Receive and record messages, both in person and over the phone.
  • Maintain patient confidentiality and adhere to our confidentiality policies.
  • Perform administrative tasks, including filing, data entry, and correspondence.
  • Assist with patient registration and completion of necessary forms.
  • Provide excellent customer service and respond to patient inquiries.
  • Collaborate with healthcare professionals to ensure seamless patient care.
  • Perform other administrative tasks as required.

Requirements

  • GCSE grade A to C in English and Maths.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in using computer software and systems.

About Us

Nightingale House Surgery is a busy GP practice with a team of experienced healthcare professionals. We are committed to providing high-quality patient care and are seeking a dedicated and organized Receptionist to join our team.