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Senior Client Relations Administrator
2 months ago
Company Overview:
MOONS' Industries (UK), Ltd is a prominent player in the global manufacturing sector, recognized for its innovative solutions and high-quality products.
Role Overview:
This is a full-time, on-site position focused on client relations and administrative support. The Senior Client Relations Administrator will be responsible for a variety of tasks aimed at enhancing customer satisfaction and ensuring seamless communication with clients.
Key Responsibilities:
- Deliver exceptional customer support in accordance with company guidelines.
- Oversee financial accounts, including Accounts Receivable (AR) and Accounts Payable (AP).
- Utilize strong communication skills to maintain positive client interactions.
- Contribute to the improvement of customer experience through proactive engagement.
- Leverage proficiency in CRM software and/or ERP systems such as SAP.
Qualifications:
- A minimum of 1 year of experience in an administrative or B2B customer service capacity (retail experience is not applicable).
- Exemplary telephone etiquette and a high standard of written and verbal communication.
- Preferred candidates include students holding working visas.
- Demonstrated skills in customer satisfaction, support, and service.
- Experience in enhancing customer experience is highly valued.
Benefits:
- Company pension plan.
- Onsite parking availability.
This role is ideal for a proactive and detail-oriented individual with a strong commitment to customer service and administrative excellence, seeking to join a dynamic team within a leading organization in the motion control industry.
