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Customer Service Representative
2 months ago
We are seeking a Customer Service Advisor to join our team at Greenbean, a leading company in the industry, on a long-term, temporary ongoing basis.
As a Customer Service Advisor, you will be responsible for providing exceptional customer service and support to our clients. You will be working on various internal systems, helping customers access their savings accounts, and amending personal information.
The ideal candidate will have a customer service background or call centre experience, with excellent communication and problem-solving skills. You will be working in an office-based environment, and you must be able to pass a credit check and DBS check.
Key Responsibilities:
- Provide exceptional customer service and support to clients
- Work on various internal systems to resolve customer queries
- Help customers access their savings accounts and amend personal information
- Work in a fast-paced, dynamic environment
- Meet and exceed customer satisfaction targets
Requirements:
- Customer service background or call centre experience
- Excellent communication and problem-solving skills
- Ability to work in an office-based environment
- Ability to pass a credit check and DBS check
What We Offer:
- Competitive hourly rate of £11.44, increasing to £12.30 after 12 weeks
- Immediate start dates available
- Flexible working hours, including a 4-day working week
- Opportunity to work in a dynamic and growing company