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Service Operations Coordinator

2 months ago

Havant, Hampshire, United Kingdom Universal Business Team Full time

Service Operations Coordinator

We are seeking a committed and empathetic Service Operations Coordinator to become part of a reputable family-owned enterprise. If you thrive in a dynamic environment and have a knack for resolving issues, we invite you to explore this opportunity.

Key Responsibilities:

  • Repair Management: Supervise repair processes, procure necessary components, and arrange technician schedules.
  • Client Engagement: Collaborate closely with clients, share product insights, and support the customer service division.
  • Sales and Service Support: Aid sales personnel and perform tasks that bolster operational efficiency.

Qualifications:

  • Demonstrated experience in a supervisory role, ideally within customer service.
  • Proficient problem-solving abilities and a proactive mindset.
  • Exceptional communication skills and a constructive approach to work.
  • Capability to manage customer grievances with understanding and professionalism.
  • Career Advancement: This position offers potential for professional growth within the organization.