Application Support Specialist
3 days ago
We are seeking a highly skilled Application Support Administrator to join our team at Kingston.
The successful candidate will be responsible for providing technical support and assistance to our customers, ensuring that their issues are resolved efficiently and effectively.
Key Responsibilities:
- Providing technical support and assistance to customers via phone, email, and in-person
- Resolving technical issues and escalating complex problems to senior technicians
- Collaborating with cross-functional teams to identify and implement process improvements
- Developing and maintaining technical documentation and knowledge base
Requirements:
- Strong technical skills and knowledge of software applications
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- High school diploma or equivalent required; degree in computer science or related field preferred
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
How to Apply:
Please submit your application, including your resume and cover letter, to us. We look forward to hearing from you
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