Application Support Specialist

1 week ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Kingston Full time
Job Overview

We are seeking a skilled Application Support Administrator to join our team at Kingston.

The successful candidate will be responsible for providing technical support and assistance to our users, ensuring that they have a seamless experience with our systems and applications.

Key Responsibilities
  • Provide timely and effective technical support to users via phone, email, and in-person
  • Investigate and resolve technical issues related to software, hardware, and network connectivity
  • Collaborate with internal teams to identify and implement process improvements
  • Develop and maintain knowledge of our systems and applications to provide expert-level support
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Strong technical skills, including proficiency in software and hardware troubleshooting
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of IT service management principles and practices
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Location: Kingston Park, Newcastle upon Tyne NE3 2ER

Contract: Permanent

Hours: 37 per week

Salary: £24,412 per annum

ZIPC1_UKTJ



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