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Senior Credit Risk Manager
2 months ago
Salford, Salford, United Kingdom TalkTalk Telecom Full timeJob Summary:We are seeking a highly skilled Senior Credit Risk Analyst to join our team at TalkTalk Telecom. As a Senior Credit Risk Analyst, you will play a pivotal role in shaping our credit risk acquisition and in-life strategy.Key Responsibilities:Develop and update credit risk scorecards in line with product and package offerings.Build relationships...
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Salford, Salford, United Kingdom TalkTalk Telecom Full timeJob Summary:We are seeking a highly skilled Senior Credit Risk Analyst to join our team at TalkTalk Telecom. As a Senior Credit Risk Analyst, you will play a pivotal role in shaping our credit risk acquisition and in-life strategy.Key Responsibilities:Develop and update credit risk scorecards in line with product and package offerings.Build relationships...
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Credit Risk Analyst
2 months ago
We are seeking a highly skilled Credit Risk Analyst to join our team at TalkTalk. As a key member of our operations, commercial, and trading teams, you will play a pivotal role in shaping our credit risk acquisition and in-life strategy.
Key Responsibilities- Developing and Updating Credit Risk Scorecards
- Develop and maintain credit risk scorecards in line with product and package offerings.
- Building Relationships with Key Stakeholders
- Build and maintain relationships with key stakeholders across the business to ensure a cohesive approach to risk.
- Supporting Debt & Fraud Predictive Modeling
- Support the build of a wider Debt & Fraud predictive model to increase effectiveness in end-to-end strategy.
- Managing Credit Underwriters
- Manage a small team of credit underwriters, delivering effective decisioning on non-automated credit risk decisions.
- Responsible for Credit Risk Acquisition and In-Life Strategy
- Responsible for the continuous development of credit risk acquisition and in-life strategy.
- Supporting Commercial & Trading Teams
- Support commercial & trading teams by delivering data-driven guidance on the financial risk of propositions and executing commercial decisions within credit risk policy.
- Managing Credit Bureau Partners
- Manage credit bureau partner, ensuring new products and data opportunities are assessed and integrated subject to business value.
- Ensuring Credit Risk Scorecards are Up-to-Date
- Ensure acquisition & in-life credit risk scorecards are continuously & accurately updated with changing product & package offerings, enabling detailed reporting on product/package performance.
- Identifying Opportunities for Improvement
- Identify and develop ways the credit risk insight can support the continuous improvement of our cost-effective debt recovery strategy.
- Managing External Data Stakeholders
- Manage external data stakeholders and suppliers to improve modelling capabilities and measure the performance of existing models vs expectation.
- Providing Detailed Requirements
- Provide detailed requirements into projects impacting credit risk, ensuring changes are delivered while protecting the business from financial risk.
- Providing Analysis and Insights
- Provide analysis on acquisition credit strategy & operational processes and use it to build models to improve the effectiveness of the company's customer management processes and provide practical considered improvements.
- Ownership of Credit Acquisition Scorecard
- Own the company's Credit Acquisition scorecard and ensure regular assessment of predictive power and utilisation of internal & external data sources (bureau characteristics) to improve our decision and debt risk strategy.
- Building Relationships with Key Stakeholders
- Build relationships with key stakeholders across the business (Finance, Change, Trading, etc.) to ensure clarity of process, clear and tangible objectives, and a cohesive approach to risk.
- Producing and Developing Analysis
- Produce and develop analysis in line with the business requirements, with regard to consumer acquisitions, debt, churn, and related operational performance.
- Supporting the Build of a Wider Debt & Fraud Predictive Model
- Support the build of a wider Debt & Fraud predictive model to increase effectiveness in E2E strategy (including collections, DCA, Debt Sale).
- Working Cooperatively with Finance Teams
- Work cooperatively with the Finance teams in regards to OPEX, Budgets, churn, and cash forecasting.
- Providing Statistical Information
- Provide statistical information/data to the PM teams to assess reporting and operational needs for strategic projects.
- Supporting Credit Bureau Partners
- Support/Deliver insight to credit bureau(s).
- Completing Work to Audit Standards
- Complete all work to audit level standards including process flow, procedures, and development documentation of all reports and analysis undertaken.
- Validating Payment Performance Data
- Validate payment performance data & bureau submission monthly.
- Managing Credit Underwriters
- Manage a small team of credit underwriters, delivering effective decisioning on non-automated credit risk decisions.
We are an inclusive employer and value diversity and innovation. We strive to create a workplace that reflects the communities and customers we serve.
