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Band 5 eRostering Administrator/Trainer
2 months ago
We are seeking a highly skilled and motivated eRostering Administrator/Trainer to join our team at Avon and Wiltshire Mental Health Partnership NHS Trust. As a key member of our eRostering team, you will play a vital role in delivering excellent customer service to all users by providing high-quality support and training on our eRostering system.
Key Responsibilities- Resolve user problems and provide first and second-line support to all users, escalating any system issues when necessary.
- Plan and deliver training sessions in both a classroom and online setting, ensuring all supporting training documents and guidance are current, relevant, and accessible to all.
- Produce regular and ad-hoc reports and carry out information analysis and present findings to support senior managers and clinicians in producing high-quality rosters.
- Provide support for both weekly and monthly payrolls, assisting with the submission of information to payroll.
Avon and Wiltshire Mental Health Partnership NHS Trust is a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care. We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire, and in parts of Dorset.
What We Offer- A competitive salary and benefits package.
- The opportunity to work in a dynamic and supportive team environment.
- Professional development opportunities to enhance your skills and career.
- A generous NHS pension scheme and exclusive NHS discounts.
- Excellent written and verbal communication skills.
- Experience of using Microsoft Office products.
- Experience of database administration.
- Attention to detail.
- Able to demonstrate an understanding of NHS HR procedures.