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National Transfer Scheme Business Support Specialist

2 months ago


Ashford, Kent, United Kingdom Kent County Council Full time

Role Overview

We are seeking a highly skilled and experienced professional to join our team as a National Transfer Scheme Business Support Officer. This is a critical role that requires excellent IT and problem-solving skills, as well as the ability to work under pressure in a fast-paced office environment.

Key Responsibilities

  • Assist the NTS Co-ordinator in ensuring the smooth running of the National Transfer Scheme in Kent.
  • Take a proactive role in the day-to-day functioning of the NTS, including dealing with highly sensitive and confidential information.
  • Provide excellent customer service to professionals and members of the public, both on the telephone and in person.
  • Work collaboratively with colleagues to achieve team goals and objectives.

Requirements

  • Excellent IT skills, including proficiency in Microsoft Office and other relevant software.
  • Strong problem-solving skills and ability to work under pressure.
  • Excellent communication and interpersonal skills.
  • Ability to maintain confidentiality and handle sensitive information.

Working for Kent County Council

Kent County Council is a dynamic and forward-thinking organization that is committed to delivering high-quality services to our residents. We are proud to be a customer-facing organization and are committed to providing excellent customer service to all our stakeholders.