Fraud Strategy Manager

1 month ago


Manchester, United Kingdom boohoo group Full time
Fraud Strategy Manager

The Fraud Strategy Manager plays a critical role in maintaining the profitability and compliance of our lending business by developing and implementing a robust evidence-based strategy to combat all types of fraud.

Key Responsibilities
  • Collaborate with the Head of Credit Risk and other key stakeholders to develop and implement an effective fraud strategy that minimises fraud risk without excessive friction.
  • Lead a team of fraud analysts, providing training, coaching and guidance to enhance fraud prevention and detection capabilities.
  • Stay up-to-date with industry trends and developments, ensuring the business is always one step ahead of fraudsters.
  • Support the Head of Compliance by developing, delivering, and reporting on automated monitoring of customer accounts with indicators of money laundering and terrorist financing.
  • Work closely with customer services to ensure effective and efficient fraud handling processes that deliver good customer outcomes.
  • Report fraud performance and emerging trends to senior stakeholders, along with recommendations for strategy enhancements.
Requirements
  • Experience of implementing and monitoring fraud prevention strategies.
  • A strategic thinker capable of identifying new tools and leading a team to effectively implement them.
  • Ability to communicate complex concepts in simple terms.
  • Strong data and analytical skills.
  • Interpersonal skills and stakeholder management experience.
  • The ability to work to tight deadlines and be able to prioritise a workload effectively.
Pactt Behaviours
  • Passion - Positivity, commitment, and a can-do mindset.
  • Agile - Embrace change, act fast, and stay flexible.
  • Commercial - Trust instincts, make bold choices, and use data to drive actions.
  • Creative - Think outside the box, bring new ideas, and embrace initiative.
  • Team - One team, one family - appreciate and support each other.
Why Boohoo Group?
  • You'll have the opportunity to take part in our various share schemes.
  • Core hours enable you to flex your working times around your needs on an ad hoc basis.
  • Benefits that support your health and wellbeing.
  • There's up to 40% discount off all of our brands.
  • Our social calendar? Next level.
  • With HQs in Manchester and London and offices across the globe (some are dog friendly), we offer a buzzing atmosphere and the boohoo family culture wherever you work.


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