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Graduate IT Engineer
2 months ago
Job Opportunity: RedRock Resourcing is seeking a talented Graduate/Junior IT Support Engineer/Analyst to join its team.
About the Role:
We are looking for a highly motivated and enthusiastic individual to fill this exciting position. As a Graduate/Junior IT Support Engineer/Analyst, you will be responsible for providing technical support to our clients and internal teams.
Key Responsibilities:
- Provide technical assistance and support to clients and internal teams via phone, email, and in-person.
- Troubleshoot and resolve technical issues in a timely and efficient manner.
- Collaborate with cross-functional teams to identify and implement process improvements.
- Develop and maintain technical documentation and knowledge base.
- Stay up-to-date with industry trends and emerging technologies.
Requirements:
- Computer Science or related degree.
- Knowledge in SQL, Linux, or Java.
- Demonstratable experience of providing support.
- An outgoing, vibrant personality and ability to work well as part of a team.
- Demonstratable problem-solving and ownership skills.
What We Offer:
RedRock Resourcing offers a competitive salary, bonus, benefits, and training and progression opportunities.
