Client Services Representative

2 months ago

Solihull, Solihull, United Kingdom McCann Full time

About Us

Mccann Central is the UK's largest integrated agency, with over 500 individuals working together to help brands play a meaningful role in people's lives.

We are part of McCann Worldgroup, a global agency network that delivers culture-shaping work for some of the world's biggest brands.

We have a strong track record of success, with numerous awards and accolades to our name, including Euro Effies most effective global agency, Cannes Network of the Year, and Campaign's European Integrated Agency of the Year.

About the Role

We are seeking an Account Executive to join our team, who will work closely with Account Managers to run a variety of projects across multiple channels.

The ideal candidate will have a good understanding of what makes a stand-out marketing/advertising campaign, and will be keen to work on an array of awesome clients.

Key Responsibilities

  • Develop good relationships across all departments, working closely with Account Manager colleagues, and liaising closely with the Creative/Design department and the Artworking Studio.
  • Be client facing, campaign aware, and embrace collaboration with multiple partners and stakeholders both internally and externally.
  • Conduct and collate information (desk research) for new briefs.
  • Manage a number of projects at any given time.
  • Develop a good understanding of the client's business and competitors.
  • Evidence of fulfilling all allotted tasks quickly, efficiently and to the highest possible standards.
  • Excellent communication skills, including the ability to listen carefully to client and creative requests and report them accurately.
  • Capability to proofread meticulously before presenting creative proposals internally or externally.
  • Monitor all internal and external costs for assigned projects.

What We Offer

In addition to a competitive salary, we offer a range of benefits, including 28 days holiday, enhanced pension contributions, life assurance, and access to industry leading training and development programmes.

We are committed to creating a brilliant environment for all our people, and offer a culture of learning and development that is central to our ethos.

Our Commitment to Equal Opportunities

We believe that diversity is a business imperative, and that an encouraging and inclusive environment makes sound business sense.

We are committed to creating a workplace that is welcoming and inclusive for all, and to driving better business practices with our vendors and clients.

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