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Front Desk Ambassador

2 months ago

Swanage, Dorset, United Kingdom THE PIG Hotels (Home Grown Hotels) Full time
Receptionist Opportunity at THE PIG Hotels

We are seeking a highly skilled and customer-focused Receptionist to join our front-of-house team at THE PIG Hotels. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming experience from arrival to departure.

Key Responsibilities:

  • Provide exceptional customer service, responding to guest inquiries and resolving any issues in a timely and professional manner.
  • Manage the front desk, handling check-ins, check-outs, and room assignments.
  • Communicate effectively with colleagues across departments to ensure seamless guest experiences.
  • Process transactions, handle payments, and maintain accurate records.
  • Contribute to a positive and inclusive work environment, promoting a culture of excellence and teamwork.

What We Offer:

  • A competitive hourly rate, including tronc.
  • Part-time hours, 30 hours per week, over 5 days.
  • Opportunities for professional growth and development.
  • A range of benefits, including staff stays, meal allowances, and access to on-demand GP services.

About Us:

THE PIG Hotels is a unique and inspiring workplace, dedicated to delivering exceptional hospitality experiences. We are committed to equality, diversity, and inclusion, and welcome applications from candidates who share our values.

Robin Hutson, Founder: 'At THE PIG, we believe that our people are the key to delivering exceptional experiences. We are looking for talented individuals who share our passion for hospitality and our commitment to excellence.'