Sales Associate for Luxury Shoes Boutique

6 days ago


London, Greater London, United Kingdom Elite Associates Full time
Job Description

We are exclusively partnering with a renowned luxury shoe brand to seek a passionate and experienced Client Advisor to join our central London flagship store.

This is a unique opportunity to be part of a close-knit team dedicated to delivering exceptional client experiences.

The Role:

The Client Advisor will be the face of the brand, embodying the brand's values and delivering unparalleled service to their discerning clientele.

The primary focus will be on driving sales and fostering strong relationships with clients through expert knowledge and personalized service.

Additionally, the Client Advisor will play an integral role in the visual merchandising (VM) of the store, ensuring that displays reflect the brand's creativity and attention to detail.

**Key Responsibilities:**

  • Client Engagement: Provide exceptional service to all clients, understanding their needs and preferences to offer personalized product recommendations and styling advice.
  • **Sales Excellence:** Achieve and exceed sales targets by leveraging knowledge of luxury footwear and delivering a bespoke client experience.
  • CRM: Build and maintain long-term relationships with clients, managing a client book and utilizing CRM tools to drive repeat business and client loyalty.
  • Visual Merchandising: Collaborate with the team to ensure the store's visual presentation is impeccable, contributing creative ideas to enhance product displays and brand storytelling.
  • Team Collaboration: Work closely with colleagues, fostering a positive and supportive team environment where every member thrives.
  • **Brand Ambassador:** Represent the brand with professionalism and enthusiasm, upholding the brand's image in all interactions.

**Requirements:**

  • Experience: Proven experience in a client-facing role within a premium or luxury retail environment, with a strong focus on sales and client relationship management.
  • Creativity: A keen eye for detail and a creative approach to visual merchandising and product presentation.
  • Passion: A genuine passion for luxury fashion and an understanding of the nuances that distinguish luxury brands.
  • Team Player: A collaborative spirit, eager to contribute to a close-knit team and support collective success.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to engage and inspire clients.
  • Flexibility: Adaptability to work in a fast-paced environment, with the ability to multitask and prioritize effectively.

**What We Offer:**

  • Competitive salary and performance-based incentives.
  • Opportunities for professional growth and development within a prestigious luxury brand.
  • A vibrant and supportive work environment in the heart of London.
  • Employee discounts on our exquisite footwear collection.


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