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Manager of Innovation and Showcase Initiatives

2 months ago


London, Greater London, United Kingdom BT Group Full time

Role Overview

This position involves a dynamic range of responsibilities aimed at enhancing customer engagement and showcasing cutting-edge technologies.

Key Responsibilities:

  • Facilitate collaboration with clients and orchestrate Thought Leadership events.
  • Manage marketing communications, public relations, and visibility strategies for proactive customer engagement.
  • Identify and source innovative demonstrations for showcases, collaborating with suppliers to present new technologies to clients.
  • Develop customized showcase demonstrations through coding and programming to illustrate unique concepts.
  • Provide technical support for demonstrations and infrastructure within showcases, conducting diagnostics and troubleshooting.
  • Enhance and maintain the infrastructure that supports showcases.
  • Gather and analyze feedback to identify areas for improvement.
  • Conduct commercial analysis of technical and innovative solutions within specific market sectors or customer demographics.
  • Oversee multiple projects, evaluating business opportunities against technical assessments to pinpoint innovation prospects.
  • Establish and nurture effective relationships with both internal and external stakeholders, delivering technical insights and collaborating on project execution.

Required Skills and Experience:

  • Influencing Skills: Ability to shape decisions and actions of others effectively.
  • Communication Proficiency: Capable of simplifying complex messages for diverse audiences and managing potential conflicts.
  • Technical Innovation Acumen: Stay current with advancements in technology and effectively convey this knowledge during customer interactions.
  • Data Storytelling: Strong ability to present data-driven arguments for change to varied audiences.
  • Concept Evaluation: Skill in identifying relevant innovations and determining their applicability for the business.
  • Innovative Mindset: Capacity to recognize and implement new innovations to create value.
  • Technical Expertise: Broad understanding of technical domains, particularly in computing education.

Experience Expectations:

  • Demonstrated breadth of technical knowledge and expertise in computing education (MANDATORY).
  • Proven track record of significant business impact through project delivery (MANDATORY).
  • Experience managing a matrix team to successfully complete projects (MANDATORY).
  • Evidence of effective stakeholder management across various levels (MANDATORY).
  • Ability to identify and implement innovative solutions, challenging existing methods (MANDATORY).
  • Strong commercial and business acumen, coupled with technical expertise (MANDATORY).
  • Experience in PR and marketing to enhance internal engagement and external visibility (PREFERRED).

Benefits:

  • 10% performance-based bonus.
  • BT Pension scheme with a minimum 5% employee contribution and 10% BT contribution.
  • 25 days of annual leave, increasing with tenure.
  • A wide range of flexible benefits, including cycle-to-work schemes, healthcare, and season ticket loans.
  • Access to world-class training and development opportunities.
  • Option to participate in BT Shares Saving schemes.
  • Discounted broadband, mobile, and TV packages.
  • Access to numerous retail discounts, including the BT shop.