Customer Service Manager

4 weeks ago


Birmingham, Birmingham, United Kingdom Informed Recruitment Limited Full time
Job Title: Customer Service Manager

We are seeking an experienced Customer Service Manager to join our team at Informed Recruitment Limited. As a key member of our organization, you will be responsible for providing exceptional customer service to our clients and stakeholders.

Key Responsibilities:
  • Support a team of regional Account Managers in ensuring outstanding customer service is provided to customers and suppliers alike.
  • Manage administrative and account management tasks, including contract management, operational reporting, and data quality monitoring.
  • Draft social media content, attend ad hoc conferences, and research potential customers to identify new opportunities.
Requirements:
  • Proven background in Customer Services, Office Management, and/or Account Management.
  • Self-starter with a positive approach, attention to detail, and good time management skills.
  • Ability to coordinate and improve service provision in a busy environment.
What We Offer:
  • A competitive salary and benefits package.
  • A generous holiday allowance.
  • The opportunity to work with a socially aligned procurement framework in the West Midlands.

Apply now to join our team and contribute to our mission of providing exceptional customer service to our clients and stakeholders.



  • Birmingham, Birmingham, United Kingdom Informed Recruitment Limited Full time

    Customer Service Manager Job DescriptionWe are seeking an experienced Customer Service Manager to join our team at Informed Recruitment Limited. As a Customer Service Manager, you will be responsible for providing exceptional customer service to our clients and stakeholders.Key Responsibilities:Manage and coordinate customer service operations to ensure...


  • Birmingham, Birmingham, United Kingdom Informed Recruitment Limited Full time

    Customer Service Manager Job DescriptionWe are seeking an experienced Customer Service Manager to join our team at Informed Recruitment Limited. As a Customer Service Manager, you will be responsible for providing exceptional customer service to our clients and stakeholders.Key Responsibilities:Manage and coordinate customer service operations to ensure...


  • Birmingham, Birmingham, United Kingdom Informed Recruitment Limited Full time

    Job Title: Customer Service ManagerWe are seeking an experienced Customer Service Manager to join our team at Informed Recruitment Limited. As a Customer Service Manager, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Lead a team of customer...


  • Birmingham, Birmingham, United Kingdom Informed Recruitment Limited Full time

    Job Title: Customer Service ManagerWe are seeking an experienced Customer Service Manager to join our team at Informed Recruitment Limited. As a Customer Service Manager, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Lead a team of customer...


  • Birmingham, Birmingham, United Kingdom Informed Recruitment Limited Full time

    Job Title: Customer Service ManagerWe are seeking an experienced Customer Service Manager to join our team at Informed Recruitment Limited. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients and stakeholders.Key Responsibilities:Manage and coordinate customer service operations...


  • Birmingham, Birmingham, United Kingdom Informed Recruitment Limited Full time

    Job Title: Customer Service ManagerWe are seeking an experienced Customer Service Manager to join our team at Informed Recruitment Limited. As a key member of our organization, you will be responsible for providing exceptional customer service to our clients and stakeholders.Key Responsibilities:Support a team of regional Account Managers in ensuring...


  • Birmingham, Birmingham, United Kingdom Informed Recruitment Limited Full time

    Job Title: Customer Service ManagerWe are seeking an experienced Customer Service Manager to join our team at Informed Recruitment Limited. As a key member of our organization, you will be responsible for providing exceptional customer service to our clients and stakeholders.Key Responsibilities:Support a team of regional Account Managers in ensuring...


  • Birmingham, Birmingham, United Kingdom Sainsbury's Full time

    About the RoleWe are seeking a highly motivated and experienced Customer and Trading Manager to join our team at Sainsbury's. As a key member of our management team, you will be responsible for leading a team of colleagues to deliver exceptional customer service and drive sales growth.Key ResponsibilitiesLead a team of colleagues to deliver excellent...


  • Birmingham, Birmingham, United Kingdom Sainsbury's Full time

    About the RoleWe are seeking a highly motivated and experienced Customer and Trading Manager to join our team at Sainsbury's. As a key member of our management team, you will be responsible for leading a team of colleagues to deliver exceptional customer service and drive sales growth.Key ResponsibilitiesLead a team of colleagues to deliver excellent...


  • Birmingham, Birmingham, United Kingdom Mondelēz International Full time

    Role OverviewThe Customer Collaboration Manager role at Mondelēz International is a critical position that requires a strong leader to manage and ensure the highest levels of service are delivered to our customers. This role is pivotal to our customer engagement, to understand and translate customer requirements through the building of trusted partnerships,...


  • Birmingham, Birmingham, United Kingdom Mondelēz International Full time

    About the RoleThe Customer Collaboration Manager position at Mondelēz International is a critical role that requires a strong leader to manage and ensure the highest levels of service are delivered to our customers. This role is pivotal to our customer engagement, to understand and translate customer requirements through the building of trusted...


  • Birmingham, Birmingham, United Kingdom Mondelēz International Full time

    About the RoleWe are seeking a highly skilled Customer Collaboration Manager to join our team at Mondelēz International. In this critical role, you will be responsible for managing and ensuring the highest levels of service are delivered to our customers.Key ResponsibilitiesLead a customer team, working closely with the sales team to deliver operational...


  • Birmingham, Birmingham, United Kingdom XC Trains Limited Full time

    Customer Service Manager Role OverviewXC Trains Limited is seeking a highly skilled Customer Service Manager to lead our customer service teams in Birmingham and surrounding areas.The successful candidate will be responsible for managing and directing customer service teams to deliver excellent service to customers, ensuring a safe and risk-free...


  • Birmingham, Birmingham, United Kingdom XC Trains Limited Full time

    Customer Service Manager PositionXC Trains Limited is seeking a highly skilled Customer Service Manager to lead their customer service teams in Birmingham and surrounding areas.The successful candidate will be responsible for managing and leading customer service teams, ensuring delivery of excellent service to all customers, and developing and implementing...


  • Birmingham, Birmingham, United Kingdom Informed Recruitment Limited Full time

    About the Role:We are seeking an experienced Customer Service Operations Manager to join our team at Informed Recruitment Limited. As a key member of our team, you will be responsible for supporting a team of regional Account Managers and the Senior Management Team in ensuring outstanding customer service is provided to customers and suppliers alike.Key...


  • Birmingham, Birmingham, United Kingdom Informed Recruitment Limited Full time

    We are seeking an experienced Customer Services Manager to join our team at Informed Recruitment Limited. As a key member of our team, you will be responsible for supporting a team of regional Account Managers and the Senior Management Team in ensuring outstanding customer service is provided to customers and suppliers alike.Key...


  • Birmingham, Birmingham, United Kingdom XC Trains Limited Full time

    About XC Trains LimitedXC Trains Limited is seeking a highly skilled Customer Service Manager to join their team in Birmingham.The successful candidate will be responsible for leading and managing customer service teams throughout Birmingham and its surrounding areas, ensuring the delivery of excellent service to all customers consistently.Key...


  • Birmingham, Birmingham, United Kingdom N Family Club Full time

    Unlock Your Potential as a Front of House Manager at N Family ClubAre you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments and enjoy taking on new challenges? As a Front of House Manager at N Family Club, you'll be the face of our nursery, welcoming parents and children every day and...


  • Birmingham, Birmingham, United Kingdom N Family Club Full time

    Unlock Your Potential as a Front of House Manager at N Family ClubAre you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments and enjoy taking on new challenges? As a Front of House Manager at N Family Club, you'll be the face of our nursery, welcoming parents and children every day and...


  • Birmingham, Birmingham, United Kingdom XC Trains Limited Full time

    Customer Service ManagerXCT Trains Limited is seeking a highly skilled Customer Service Manager to lead our customer service teams in Birmingham and surrounding areas.Key Responsibilities:Lead and direct customer service teams to deliver excellent service to customers, ensuring a safe and risk-free environment.Develop and implement strategies to improve...