Customer Service Engineer

4 weeks ago


Guildford, Surrey, United Kingdom CV Library Full time
Job Title: Customer Service Engineer

We are seeking a highly motivated and customer-focused Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for the service and breakdown repair of sophisticated medical systems used in theatres, NHS departments, and private healthcare environments.

Key Responsibilities:
  • Liaise with external customer contacts, including clinicians from the NHS and private healthcare organisations.
  • Service and repair medical equipment in a wide range of environments.
  • Provide excellent customer service and support to ensure customer satisfaction.
Requirements:
  • Strong background in field service or technical support, preferably in a high-value electronic capital equipment environment.
  • Qualified to a minimum ONC or HNC level or above in electronics or a relevant technical discipline.
  • Impeccable customer service skills and the ability to remain confident in customer-facing environments.
About Us:

We are a leading medical and laboratory equipment supplier, offering innovative solutions to the healthcare sector. Our commitment to research and development ensures we remain a market leader. We value product innovation, excellent customer service, and good people.

This is a fantastic opportunity to join a dynamic team and contribute to the success of our company.



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