Help Desk Support Specialist
1 month ago
We are seeking a skilled Help Desk Engineer to join our team at Premier Group Recruitment. As a Help Desk Engineer, you will be responsible for providing technical support to our clients, resolving user issues, and ensuring the smooth operation of our IT systems.
Key Responsibilities:
- Provide technical support to clients via phone, email, or remote desktop
- Resolve user issues related to Office 365, Windows 10, and Windows Server
- Log and track tickets to ensure timely resolution
- Collaborate with the IT team to resolve complex technical issues
- Develop and maintain knowledge of IT systems and software
Requirements:
- Excellent communication and problem-solving skills
- Helpdesk / Service Desk experience
- First line support experience
- Office 365, Windows 10, and Windows Server skills
- Able to work independently and in a team
What We Offer:
- A competitive salary up to £27,000 based on experience
- A remote-first work environment with occasional office visits
- Opportunities for professional growth and development
If you are a motivated and detail-oriented Help Desk Engineer looking for a new challenge, please submit your CV and salary expectations for consideration.
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