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Front of House Team Member

2 months ago

Cardiff, Cardiff, United Kingdom Hoop Recruitment Full time
Front of House/Box Office Team Member

We are seeking a highly motivated and customer-focused individual to join our team as a Front of House/Box Office Team Member. As the first point of contact for customers, you will be responsible for providing exceptional service and ensuring a smooth experience for all visitors.

Key Responsibilities:
  • Handle ticket sales and assist with group bookings
  • Sign in and out contractors for maintenance
  • Manage bookings and inquiries via the ticketing system
  • Ensure smooth operations during busy periods
  • Deliver a smooth and high-satisfaction experience for all visitors
Benefits:
  • Free uniform
  • 20% discount at the café
  • Free use of the amazing facilities
Requirements:
  • Excellent telephone manner and communication skills
  • Ability to stay calm and focused under pressure
  • Quick thinking with a customer-first mindset
  • Strong eye contact and a personable approach
About Hoop Recruitment:

Hoop Recruitment is a leading recruitment agency specializing in placing talented individuals in exciting roles. We are passionate about helping our clients find the perfect fit for their teams and are committed to providing exceptional service to our candidates.