Parts Advisor
2 weeks ago
We are seeking a skilled and knowledgeable Parts Advisor to join our team at Ferdinand Bilstein UK Ltd at Markham Vale, Chesterfield. This role is ideal for individuals with a strong understanding of vehicles and/or vehicle parts.
Key Responsibilities:- Provide efficient and effective support to customers, enhancing their understanding and building relationships to increase sales.
- Support the internal and external sales team by offering car technical support, handling incoming calls in a professional and efficient manner.
- Offer remote technical support to help customers resolve problems via diagnostic processes.
- Assist customers in identifying the correct part for their application using electronic catalogues and internal databases.
- Handle cross-referencing queries from the Technical Helplines and within the team.
- Liaise with Product Managers to resolve product technical issues.
- Investigate customer queries regarding application, fitting, and operation of supplied parts.
- Desirable: Car technical knowledge and understanding of vehicles.
- Excellent verbal and written communication skills.
- Good understanding of Microsoft Office Applications.
- Ability to communicate confidently with colleagues and customers.
- Good literacy and numeracy skills.
- Desirable: Experience working in the automotive aftermarket.
- Competitive salary and benefits package.
- Eligibility for bonus scheme after completing probationary period.
- Excellent Company Pension.
- Discount on staff purchases.
- 25 days holiday and 8 days bank holiday.
- Life assurance x4 annual salary.
- Progression opportunities.
- Free onsite parking.
- Free Specsavers and flu vouchers.
- Great motorway links, located just off Junction 29a on M1.
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Parts Advisor
3 weeks ago
Chesterfield, Derbyshire, United Kingdom Ferdinand Bilstein UK Ltd Full timeExciting Opportunity for Experienced Parts AdvisorWe are seeking a skilled and knowledgeable Parts Advisor to join our team at Ferdinand Bilstein UK Ltd at Markham Vale, Chesterfield. This role would be ideal for individuals with a strong understanding of vehicles and/or vehicle parts.Key Responsibilities:Provide efficient and effective support to customers,...
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Parts Advisor
3 weeks ago
Chesterfield, Derbyshire, United Kingdom Ferdinand Bilstein UK Ltd Full timeExciting Opportunity for Experienced Parts AdvisorWe are seeking a skilled and knowledgeable Parts Advisor to join our team at Ferdinand Bilstein UK Ltd at Markham Vale, Chesterfield. This role would be ideal for individuals with a strong understanding of vehicles and/or vehicle parts.Key Responsibilities:Provide efficient and effective support to customers,...
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Parts Advisor
3 weeks ago
Chesterfield, Derbyshire, United Kingdom Ferdinand Bilstein UK Ltd Full timeWe are seeking an experienced Parts Advisor to join our team at Ferdinand Bilstein UK Ltd, where you will play a crucial role in providing exceptional support to our customers.The successful candidate will be responsible for delivering an efficient and effective support service, enhancing customer understanding, building relationships, and driving sales...
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Parts Advisor
3 weeks ago
Chesterfield, Derbyshire, United Kingdom Ferdinand Bilstein UK Ltd Full timeWe are seeking an experienced Parts Advisor to join our team at Ferdinand Bilstein UK Ltd, where you will play a crucial role in providing exceptional support to our customers.The successful candidate will be responsible for delivering an efficient and effective support service, enhancing customer understanding, building relationships, and driving sales...
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