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Senior IT Engineer with OKTA
2 months ago
Job Description
Senior IT Engineer with OKTA
Onyx-Conseil seeks a highly skilled Senior IT Engineer to support the employee population, analyze current systems and assets, recommend and implement solutions and upgrades, and provide IT-related training.
The ideal candidate will have extensive knowledge of network maintenance and experience managing staff.
The Senior IT Engineer will have an immediate impact on the day-to-day efficiency of the IT operations and an ongoing impact on its overall growth.
Purpose of the Role:
- Lead large IT projects, including the design and deployment of new IT systems and services
- Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
- Own projects, solutions, and key responsibilities within a larger business initiative
- Handle business-critical IT tasks and systems administration
- Research and evaluate emerging technologies, hardware, and software
- Track and maintain hardware and software inventory
Responsibilities:
- Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure
- Help define IT infrastructure strategy, architecture, and processes
- Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs
- Assess vendors and develop test strategies for new hardware and software
- Troubleshoot hardware and software issues related to internal IT
- Supervise daily operations of network and server infrastructure
- Align IT infrastructure with current and future business requirements and goals
- Evaluate risk, develop network recovery and backup processes
- Assess and purchase new and replacement hardware
- Test, troubleshoot and adjust information systems to operate effectively
- Implement security of the network, data and its storage and communication systems
- Ensure network components meet business needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions
- Train employees on both software and hardware, troubleshoot, and provide technical support when needed
- Develop and execute disaster procedures, and maintain data backups
- Manage information technology and computer systems
- Identify problematic areas and implement strategic solutions in time
- Preserve assets, information security and control structures
Qualifications and Requirements:
- Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience
- 5-7 years experience in IT management
- Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies
- Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems
- Strong critical thinking and decision-making skills
- Excellent project management skills and strong ability to prioritize
- Firm grasp on IT infrastructure and operations best practices
- Experience across different software solutions, including: desktop operating systems (MS Windows, MacOS), server operating systems (MS Windows, Linux), cloud-based technologies (Google Workspaces, AWS, SD-WAN), SaaS solutions (Okta SSO, Dynamics365, Microsoft365), mobile (iOS, Android), backup and recovery procedures, and system performance monitoring
- Experience across different hardware solutions
- Expertise with implementing, configuring, and testing solutions
- Proven leadership skills
- Strong creative and analytical thinking
- Professional certifications preferred (i.e. A+, Network+, CCNA, MCP)