Infrastructure Solutions Specialist

1 week ago


Gloucestershire, United Kingdom Excelerate Full time
About the Role

We are seeking a highly skilled Infrastructure Solutions Specialist to join our Technology Projects Team at Excelerate. As an Infrastructure Engineer, you will play a vital role in delivering high-quality infrastructure solutions that enhance our customers' operations.

Key Responsibilities
  • Project Delivery: Deliver technical server and cloud projects according to specifications and best practice, ensuring that the infrastructure meets the evolving needs of our clients.
  • Technical Expertise: Develop and maintain project documentation and knowledgebase, and provide support to resolve Change Management issues.
  • Collaboration: Collaborate with Account Managers to produce new business proposals and to review customers' existing infrastructures, suggesting areas for modernisation.
  • Project Management: Ensure all time spent on projects is recorded accurately and within our corporate service delivery system, and ensure project handovers are documented and completed.
Requirements
  • Essential Skills: Full UK driving licence, excellent communication skills, evidenced experience of working within an IT support environment or for a Managed Service Provider, and at least 1 formal IT qualification.
  • Desirable Skills: Experience working on IT Server & Cloud projects involving planning, installation, and documentation, ITIL Foundation qualification, and knowledge of structured and fibre cabling.
About Excelerate

Excelerate is a dynamic and collaborative environment where you will have the opportunity to work on various projects that drive customer satisfaction and technological innovation. We are committed to delivering high-quality infrastructure solutions that meet the evolving needs of our clients.



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