Restaurant Operations Manager
4 weeks ago
Unlock Your Potential as a Floor Manager with San Carlo Group
San Carlo Group, a leading family-owned company with a global presence, is seeking a skilled Floor Manager to join our team. As a key member of our restaurant operations, you will be responsible for ensuring the smooth running of our dining experience.
Key Responsibilities:
- Delegate tasks effectively, assigning the right person to the right job based on skill and necessity.
- Assist in the recruitment process for new employees.
- Ensure the restaurant is staffed at the correct levels each day.
- Deliver exceptional customer service at all times.
- Support employee performance and development.
- Assist with training and development of all employees.
- Effectively handle customer complaints.
Requirements:
- 2 years of experience in a similar role.
- Team management experience.
- Excellent communication skills.
- Meticulous attention to detail and organizational skills.
- A proactive self-starter with good judgment and minimal direction.
Benefits:
- Join a global company with opportunities for growth.
- Enjoy delicious, healthy meals while on duty.
- 30% discount in our restaurants for you and your friends and family.
- Gym discount scheme.
- Access to our people platform, Squadra, offering discounts and rewards worldwide.
- Support in training and development.
- Online training with our San Carlo App, 'lacademia'.
- Wagestream for flexible pay management.
- Access to a confidential Employee Assistance Program (EAP) with a 24/7 helpline.
- Free confidential counselling sessions.
- Free online health portal for resources and support.
- Access to Hapi-life for mental, financial, social, and physical wellbeing.
- Participate in our 'Refer a Friend' program and earn up to £1000 per person.
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