Restaurant Operations Manager

4 weeks ago


Wilmslow, Cheshire East, United Kingdom San Carlo Group Full time

Unlock Your Potential as a Floor Manager with San Carlo Group

San Carlo Group, a leading family-owned company with a global presence, is seeking a skilled Floor Manager to join our team. As a key member of our restaurant operations, you will be responsible for ensuring the smooth running of our dining experience.

Key Responsibilities:

  • Delegate tasks effectively, assigning the right person to the right job based on skill and necessity.
  • Assist in the recruitment process for new employees.
  • Ensure the restaurant is staffed at the correct levels each day.
  • Deliver exceptional customer service at all times.
  • Support employee performance and development.
  • Assist with training and development of all employees.
  • Effectively handle customer complaints.

Requirements:

  • 2 years of experience in a similar role.
  • Team management experience.
  • Excellent communication skills.
  • Meticulous attention to detail and organizational skills.
  • A proactive self-starter with good judgment and minimal direction.

Benefits:

  • Join a global company with opportunities for growth.
  • Enjoy delicious, healthy meals while on duty.
  • 30% discount in our restaurants for you and your friends and family.
  • Gym discount scheme.
  • Access to our people platform, Squadra, offering discounts and rewards worldwide.
  • Support in training and development.
  • Online training with our San Carlo App, 'lacademia'.
  • Wagestream for flexible pay management.
  • Access to a confidential Employee Assistance Program (EAP) with a 24/7 helpline.
  • Free confidential counselling sessions.
  • Free online health portal for resources and support.
  • Access to Hapi-life for mental, financial, social, and physical wellbeing.
  • Participate in our 'Refer a Friend' program and earn up to £1000 per person.


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