Patient Services Coordinator

2 months ago


Glasgow, Glasgow City, United Kingdom Nuffield Health Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Patient Services Advisor at Nuffield Health Glasgow Hospital.

Key Responsibilities
  • Provide exceptional customer service to patients, consultants, and visitors, ensuring a warm and welcoming experience.
  • Manage and coordinate bookings, clinic rooms, and patient information, ensuring accuracy and attention to detail.
  • Communicate effectively with medical secretaries, consultants, and other staff members to provide seamless support.
  • Monitor and respond to departmental email inboxes, allocating tasks and ensuring timely resolution.
  • Collaborate with colleagues to ensure efficient and effective patient care.
Requirements
  • Excellent customer service skills, with a proven track record of delivering high-quality service.
  • Strong communication and interpersonal skills, with the ability to build rapport with patients, consultants, and colleagues.
  • Good organizational skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Basic IT skills, with proficiency in using patient information systems and other software applications.
About Nuffield Health

Nuffield Health is the UK's largest healthcare charity, providing high-quality patient care and services. Our Glasgow Hospital is a leading private hospital, offering a range of services, including orthopaedics, spinal surgery, ophthalmology, weight loss surgery, and cosmetic treatment.

We offer a competitive salary, comprehensive benefits package, and opportunities for career development and growth. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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