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Customer Service and Reception Specialist

2 months ago

Ripley, United Kingdom Places Leisure Careers Full time
About Us:
At Places for People Group, we are a social enterprise dedicated to fostering vibrant communities. Our mission is to create environments where everyone can thrive, and at Places Leisure, we focus on enhancing lives through active lifestyles and wellness initiatives.

Role Overview:
We are excited to present an opportunity for a Casual Reception and Sales Colleague, known internally as a Placemaker. In this role, you will be part of a dynamic team in a lively atmosphere, working alongside enthusiastic individuals who share a common goal.

Your Responsibilities:
As a Placemaker, you will:
  • Foster positive relationships with customers, ensuring a welcoming and friendly environment.
  • Deliver exceptional customer service while managing various operational tasks efficiently.
  • Promote the benefits of physical activity and contribute to our mission of creating healthy communities.
  • Utilize sales techniques to engage with potential and existing members effectively.
  • Maintain a sales-oriented mindset, striving to meet targets and enhance customer satisfaction.

About You:
We are looking for individuals who possess:
  • A natural ability to connect with customers in a meaningful way.
  • Strong organizational skills and the ability to handle multiple tasks with confidence.
  • A passion for promoting active lifestyles and community well-being.
  • Experience in sales and customer service, although we welcome proactive individuals eager to learn.
  • A commitment to delivering top-notch customer experiences and exceeding expectations.

Benefits:
We offer a comprehensive benefits package designed to support your well-being and career growth, including:
  • Alignment with the Real Living Wage foundation.
  • A bonus scheme for all colleagues.
  • Full Health & Fitness membership for you and your family.
  • Flexible working arrangements.
  • Opportunities for personal development and training.
  • Access to our Company Pension scheme.
  • Healthcare cost savings through our cashback plan.
  • Discounts on activities and services.

If you meet the qualifications and are ready to take the next step in your career, we encourage you to explore this opportunity further.