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Technical Operations Manager
2 months ago
Job Summary
We are seeking a highly skilled and experienced Technical Operations Manager to join our team at ISS. As a key member of our engineering services team, you will be responsible for ensuring the smooth operation of our technical services and facilities management operations.
Key Responsibilities
- Maintain and manage the lifecycle of our technical services and facilities management operations.
- Support and advise our Engineering Manager in the control of technical services and facilities management activities.
- Be responsible for ensuring compliance with all relevant regulations and standards, including electrical safety and testing.
- Evaluate all technical reports and provide regular updates to our stakeholders.
- Support and advise our Engineering Manager in the management of remedial and project works.
- Quantify corrective actions and validate quotes.
- Review method statements and provide support to our facilities management team.
- Manage and implement our safe system of work (SSoW) and risk assessment and method statement (RAMS) processes.
- Authorise and manage electrical works and training and assessment of authorised persons, competent persons, and site responsible persons.
- Support our facilities management team in the management of SSoW and RAMS.
- Lead and motivate our engineering team to improve performance on customer service, communication, networking, common engineering standards, quality, safety, and environmental issues.
Requirements
- Recognised qualification in an appropriate engineering subject.
- Appointed Authorising Engineer or Authorised Person for M&E disciplines.
- Member of an appropriate technical institution (IET, CIBSE) – desirable.
- 5-10 years' experience of managing a multi-disciplinary critical service to a complex facility incorporating maintenance and engineering.
- Demonstrates experience of co-coordinating and managing technical services and good awareness of fit-out and H&S issues.
- Able to think on their feet and change their approach as required.
- Experience of formulating, implementing, and managing change management programmes.
About ISS
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. We work with customers day by day, side by side, to understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards, and people who care, we help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow, and make a difference. ISS is proud to be a diverse and inclusive employer. We welcome all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation, or educational background. Our passion for inclusivity and diversity makes ISS a more creative, productive, and happy place to work.