Volkswagen Trainee Customer Service Representative

6 days ago


Londonderry, United Kingdom Donnelly Group Full time

Job Summary

We are seeking an ambitious and enthusiastic individual to join our team as a Volkswagen Trainee Customer Consultant. As a key member of our sales and service team, you will play a vital role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities

  • Develop and maintain strong relationships with customers to understand their needs and preferences.
  • Provide expert knowledge of Volkswagen products and services to customers, ensuring they receive the best possible advice and support.
  • Work closely with colleagues to achieve sales and service targets, while maintaining a high level of customer satisfaction.
  • Participate in ongoing training and development programs to enhance product knowledge and sales skills.
  • Contribute to the development of new business opportunities and initiatives to drive growth and revenue.

Requirements

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong product knowledge and sales skills, with a passion for delivering exceptional customer experiences.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Strong problem-solving skills, with the ability to think critically and creatively.
  • Ability to work collaboratively as part of a team, with a focus on achieving shared goals and objectives.

About Us

Donnelly Group is a leading motor retailer in Northern Ireland, with a passion for delivering exceptional customer experiences and driving business growth. We are committed to providing our customers with the best possible service, while also offering our employees a supportive and rewarding work environment.



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