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Guest Service Supervisor

2 months ago

Sheffield, Sheffield, United Kingdom Radisson Blu, Sheffield Full time
Radisson Hotel Group: A Leader in Hospitality

We are a global hotel group with a reputation for excellence in service and hospitality. Our team is dedicated to delivering exceptional experiences for our guests, and we are seeking a talented individual to join our dynamic team as a Guest Service Supervisor - F&B.

About the Role

As a Guest Service Supervisor - F&B, you will be responsible for leading our food and beverage team to deliver exceptional service and ensure the smooth operation of our department. You will work closely with our team to anticipate guests' needs, create memorable moments, and exceed their expectations.

Key Responsibilities
  • Lead by example, ensuring high standards of service and back-of-house operations
  • Support the food and beverage team to deliver exceptional guest experiences
  • Work proactively to ensure guest satisfaction and the smooth running of the department
  • Collaborate with the team to create memorable moments for our guests
What We Offer

We offer a competitive compensation and benefits package, including:

  • Special rates for our team members and their families while traveling and staying in our hotels
  • A wide range of development opportunities, including an individual development plan and access to over 20,000 learning modules and programs through Radisson Academy
  • Contributory pension scheme and life assurance
  • Complimentary meal on duty
  • Uniform
  • Access to the Employee Assistance Programme through UNUM
  • Fantastic opportunities to progress
  • 28 days holiday for full-time team members
  • Free use of our leisure, pool, and gym facilities at off-peak times
Requirements

We are looking for a talented individual with:

  • Flexibility and a positive attitude
  • An eye for detail
  • Problem-solving skills
  • Passion for creating exceptional service
  • Ability to work as part of a team to ensure guest satisfaction
  • Strong verbal communication skills

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are passionate about delivering exceptional service and have a positive attitude, we would love to hear from you.