Technical Services Representative

1 week ago


Slough, Slough, United Kingdom Panasonic Full time

Panasonic Avionics is seeking a skilled Technical Services Representative to provide on-site technical support for In-Flight Entertainment/Global Communication Services (IFE/GCS) products in the UK & Europe. As a key member of our team, you will play a crucial role in ensuring optimal performance and customer satisfaction. Your responsibilities will include providing technical leadership and guidance on IFE/GCS installation and maintenance, troubleshooting and resolving system issues, and monitoring tasks through the Panasonic Ticketing system. You will also collaborate with customer departments and Panasonic to improve processes and document testing and repairs using computer and bar-coding equipment. To be successful in this role, you will need experience in aircraft maintenance or technical field support, proficiency in avionics, and strong troubleshooting and analytical skills. You will also need to be proficient in MS Word, Excel, and Outlook, and have a valid driver's license for travel across UK airports. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity. Our company offers a highly competitive benefits program, including holidays, pension contributions up to 10%, and gym discounts. We are an Equal Opportunity/Affirmative Action employer, committed to diversity. Pre-employment drug testing may be required. Valid authorization to work in applicable EU countries is essential.



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