Assistant Team Leader

4 days ago

Thatcham, West Berkshire, United Kingdom Challenge-trg Recruitment Full time
Assistant Team Leader Job Description

We are seeking a highly skilled and experienced Assistant Team Leader to join our team in Berkshire, RG19 4ND. As an Assistant Team Leader, you will play a crucial role in supporting the Team Leader in the day-to-day operations of the warehouse and distribution centre.

Key Responsibilities:
  • Support the Team Leader in supervising operatives and agency staff to ensure efficient operation of the warehouse and distribution centre.
  • Oversee the use of systems such as JD Edwards, Excel, Webfocus, and Outlook to enable the operation to run smoothly.
  • Ensure accurate replenishment, DRP, picking, packing, returns, and shipping processes.
  • Act as the first point of contact for staff queries and provide on-the-job training to team members.
  • Assist with inductions for new starters and provide guidance on company procedures.
  • Monitor and manage resource requirements based on forecasts and complete daily booking of agency staff.
  • Check and amend staff hours to ensure accurate reporting and payment.
  • Work closely with the Team Leader to ensure the shift runs according to set targets, deadlines, and customer requirements.
  • Support the Team Leader in handling internal and external customer requests.
  • Encourage continuous improvement of procedures and ensure Quality, Health & Safety, and operational procedures are maintained.
  • Develop the team through regular performance conversations and ad-hoc training.
  • Provide excellent employee relations through positive leadership, encouragement, motivation, regular communication, and respect.
Requirements:
  • Experience in a similar role within a warehouse or distribution centre.
  • Experience of managing conflicting priorities in a fast-moving environment.
  • Good communication skills.
  • Extensive technical knowledge within E-commerce and distribution.
  • JDE/WMS/ADP knowledge required.
  • Computer literate with proficiency in all Microsoft programs.
  • Flexible approach to work, including weekends and overtime as needed, particularly during peak periods.
What We Offer:
  • Friendly and approachable work environment.
  • Reliable, honest, and committed team members.
  • A flexible approach to work and support for all shifts when required.
  • Results and success-driven team.
  • Team player.

We are an equal opportunities employer and welcome applications from all qualified candidates. Apply with your CV to become a full-time Assistant Team Leader.

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