Receptionist (Bank) - Customer Service Representative
2 months ago
Job Summary:
Woodlands Care Home is seeking a skilled Receptionist (Bank) to join our team at our brand-new, purpose-built care facility. As a Receptionist (Bank), you will play a vital role in providing exceptional customer service and administrative support to our residents, relatives, employees, and external professionals.
Key Responsibilities:
- Answer incoming telephone calls and route them accordingly or deal positively with any resulting enquiries.
- Sort through incoming mail and distribute accordingly.
- Respond positively to any face-to-face enquiries and help where possible to both visitors and clients.
- Provide secretarial support, maintain records, and provide updated resident information on a daily/weekly basis.
- General filing and record maintenance.
- Photocopying.
- Work towards company policies and assist and contribute where possible.
- Any other duties considered reasonable by the manager or proprietor.
Requirements:
We are looking for candidates with at least 1 year's experience in an admin/reception environment. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to develop good relationships with residents, relatives, employees, and external professionals.
Benefits:
- £11.50 per hour.
- Bank Contract.
- PVG.
- Onsite parking.
What We Offer:
As a Receptionist (Bank) at Woodlands Care Home, you will have the opportunity to work in a dynamic and supportive environment, where you will be valued and respected. We offer a competitive hourly rate and a range of benefits, including onsite parking and a PVG.
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