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Mortgage Adviser Trainee

2 months ago

Ipswich, United Kingdom The New Homes Group Full time
About The New Homes Group

The New Homes Group is a leading provider of mortgage services in the UK, specializing in new homes mortgages. We are seeking a highly motivated and customer-focused individual to join our team as a Trainee Mortgage Adviser.

Job Summary

We are looking for a talented and ambitious individual to join our team as a Trainee Mortgage Adviser. As a Trainee Mortgage Adviser, you will be responsible for providing exceptional customer service, working closely with our customers to understand their mortgage needs, and guiding them through the mortgage application process.

Key Responsibilities
  • Provide exceptional customer service to our customers, responding to their inquiries and concerns in a timely and professional manner.
  • Work closely with our customers to understand their mortgage needs, providing guidance and support throughout the mortgage application process.
  • Accurately record customer details and partially complete fact finds to ensure a smooth mortgage application process.
  • Research lenders' affordability and criteria to provide customers with the best possible mortgage options.
  • Utilize excellent sales and customer service skills to arrange appointments with our specialist Mortgage Advisers.
Requirements
  • A strong desire to work within the Financial Services industry, particularly within mortgages and protection.
  • A strong track record in customer service and sales.
  • Excellent interpersonal and presentation skills, with outstanding communication and listening skills.
  • Organized and disciplined approach to work, with the ability to work in a fast-paced environment.
  • Highly competent user of IT, including Microsoft Office, Excel, Word, and Outlook.
  • A full driving license and use of a vehicle to commute to our offices as required.
Benefits
  • Permanent full-time role with unrivaled opportunities for progression and personal development.
  • 28 days paid holiday, including Bank Holidays, plus your birthday off once passed probation.
  • Contributory workplace pension and 24-hour Well-being Employee Assistance Programme.
  • Death in service cover and access to discounts platform, Perks at Work.
  • Access to self-funded Health Care plan and discounted medical assessment Health Screening.
  • Discount on Nuffield Gym Membership and discounts on estate agency, mortgage, and surveying services.
  • Salary Sacrifice Personal Car Leasing Scheme available.
What We Offer

We offer a comprehensive training program to support your development as a Mortgage Adviser, including full financial support to gain CeMAP Mortgage Adviser qualifications. Our team is highly trained and works to high expectations, providing a supportive and collaborative environment for our employees to thrive.

How to Apply

If you are a motivated and customer-focused individual with a passion for the Financial Services industry, please forward your CV by clicking Apply Now. We look forward to hearing from you